Skip to Main Content


Options for Requesting Materials

Students, Faculty, and Staff can place requests for physical items (books, CDs, DVDs, etc.) for pickup, mail delivery (non-Regina addresses only), or digitization using the QuickFind system.  View our Quick Find guide for help using Quick Find. Requests can be made in Quick Find for items from the Archer, Luther, Campion, and First Nations University Libraries.

Placing a Request to Pick Up a Physical Item

  1. Find the item that you want in Quick Find and log in using your username and password. 
    logging in using username and password
  2. To place a hold request to pick up an item, click "Request"
    select request
  3. Indicate your preferred pick up location. For mail delivery, choose "Home Address" or "Work Address" and complete the address form. Include any additional information in the Comments field.
    Please note:
    • Mail delivery is only available for non-Regina addresses.
    • Entering a new address into this form will not update your address with the University. To update your contact information with the University, please visit UR Self-Service and select Personal Services.
  4.  request form
  5. You will receive an email notification when your request is available for pick up.  Please note that patrons are limited to 10 active hold requests on their library accounts.

Placing a Digitization Request

For digitization requests of print material you will be emailed a scanned pdf copy of the requested content (restrictions apply). Digitization requests for video material is only available to Faculty for Reading Lists (more information is available here).

  1. Find the item that you want in Quick Find and log in using your username and password. 
  2. To place a hold request to pick up an item, click "Digitization"
    selecting digitization
  3. Enter the required information that identifies your request and then agree to the statement at the bottom of the form. Please note that copyright restrictions limit the size of digitization requests. Learn more about fair dealing and copyright here. 
    digitization request form
  4. For digitization requests of physical copies of journals click “Digitization” and then enter the required pages. If the issue that you want isn’t listed, then click “Digitize Other Issue” and enter the required information to identify your request on the form which follows.
    the first step in placing a digitization request for a print journal digitization request form for a print journal

Pickup Instructions

You will receive an email notifying you that your hold items are available for pick up at your chosen pick up location. They will be held for 7 days after which time they will be removed from hold and returned to the library collection.

If you have chosen the Archer Library as the pickup location, then your items will be available for pick up in the Archer Library Book Pickup Lockers. When the book lockers are full, then any overflow hold requests will be available for pick up at the Archer Library Help Desk."

Return of Mail Delivered Requests

  • Return items by mail using the package in which they were received.
  • Attach the return address label with prepaid postage that was included in the package.
  • Overdue returns will result in fines. Please see the following webpage for further information on fines and fees:

Turnaround Time

  • Hold requests are processed by staff from Monday through Friday. Turnaround time for all requests will vary depending on the location and availability of the requested items. Due to potential shipping delays, we cannot provide a delivery estimate for mail requests.

  • The estimated turnaround time for print digitization requests is 48 hours assuming the items are available. Digitization requests are processed Monday through Friday.

Please note

  • Due to copyright restrictions, we cannot accept student requests to digitize commercial textbooks.  If you are an instructor, please contact your subject librarian and they can assist you with course materials.
  • Please be aware that most commercial textbook publishers do not allow libraries to purchase or license electronic textbooks, so in many cases we cannot provide electronic access to those materials.
  • For more information about what is permitted under copyright, please refer to the U of R's Fair Dealing guidelines