310 Too many redirects
"This webpage has a redirect loop" ((net::ERR_TOO_MANY_REDIRECTS): there were too many redirects.
- This error can usually be solved by clearing your cookies and restarting your browser.
401 Unauthorized and 403 Forbidden
- This happens when you are trying to access a website that will only let certain people in.
- They are usually password protected.
- If you encounter this error, go to Quick Find to see if we subscribe to the resource.
- If we do, Quick Find will give you a link to the correct place to login.
404 Not Found
- This means that you have arrived at the correct website, but that the page you're looking for can't be found.
- The page may have been moved to another location or deleted entirely.
- Alternatively, you may have followed an out-of-date or incorrect link or typed in the url incorrectly.
505 Bad gateway/service temporarily overloaded
- This error message can be caused when too many people try to access a website at once.
- The problem is temporary and the best thing to do is to try refreshing the page, or try again later.
502 Proxy Error
- If you come across this error message on a few different websites, try using a different browser.
- Or alternatively, close down the browser you are using, wait a few seconds, re-open it and try again.
E-resource access problems
If you are experiencing problems accessing:
- a journal
- a database
- an e-book
Please complete this form.
